Frequently Asked Questions & Policies

If you have a question or concern that we haven’t addressed below, please feel free to reach out at (702) 329-6685

  • Yes. Every lesson is one-on-one, short (10 minutes), and led by a certified Infant Aquatics® instructor. Lessons are designed around safety first, with proven methods and a structured, supportive environment.

  • It’s common, especially at the beginning. Crying is your child’s way of communicating in a new situation, not a sign of trauma. Most children adjust quickly, and by the end, parents are amazed at how much confidence replaces those initial tears.

  • Young children learn best in short, frequent bursts. Ten minutes, four days a week, keeps them engaged and safe while building muscle memory. This schedule produces faster, lasting results compared to weekly traditional lessons.

  • Traditional lessons often take months or years to build basic skills through play. Survival Swim equips children with real self-rescue skills in weeks. Instead of just splashing and songs, your child learns to float, breathe, and swim to safety—skills that can save a life.

  • Infants can begin as early as 6 months, once they can roll from front to back on land. Toddlers typically start around 18 months if they’ve been walking steadily for several months. Older children can start too—the program is tailored to their developmental stage.

  • Even if your child is comfortable in the water, they may not have self-rescue skills. Many children can “swim” a few feet but don’t know how to roll onto their back and float when tired. Survival Swim closes those gaps and builds real water safety.

  • After graduation, kids move into maintenance depending on location: group classes in California, seasonal tune-ups in Nevada, or refreshers in either state. Once your child has completed the six-week program, they never have to start over—just refresh and grow.

  • Yes. Many children begin fearful, but the structure, consistency, and nurturing environment help them gain confidence quickly. By graduation, kids who once clung to their parents are swimming and floating independently.

  • The six-week program is $750 (seven weekly installments) or $800 (four biweekly installments). Refreshers are $100 registration + $110 per week, length depending on the child. Families consistently say the peace of mind and safety skills are priceless.

  • Because this isn’t just about lessons—it’s a full experience. You’ll receive parent handbooks, weekly updates, preparation emails, celebrations at graduation, and ongoing support. Families often become friends, kids cheer for one another, and parents leave knowing their child is truly safer around water.

    • Las Vegas, NV: Lessons are held in the Skye Canyon area at a private residential pool.

    • Menifee, CA: Lessons are held off Hwy 74 and Briggs Road, directly across from Heritage High School.

POLICIES

POLICIES

01 | Lesson Format

  • Lessons are held four days a week (Monday-Thursday).

  • Each lesson is 10 minutes long.

    • The instructor may shorten or decline a lesson if they feel the student’s health is being compromised.

  • Programs run in 4-6 week sessions, depending on the student’s age and progress.

  • Upon completing a 6-week private session (Guppy or Otter classes), students may enroll in weekly group classes (30 minutes, 4:1 student-to-teacher ratio).

02 | Pricing and Registration Policy

  • Private Lessons (Guppy, Otter):

    • Total cost: $880.

    • A $100 non-refundable registration fee is required to secure your spot.

    • Payment plan option: $950 total, with payments structured according to the client’s needs.

  • Group Classes:

    • Fee: $35 per lesson, billed monthly at $140 upon registration.

  • Registration Details:

    • The registration fee secures your child’s spot in the program and is non-refundable and non-transferable.

    • Clients are committing to the full 4-6 week program, and tuition is non-refundable once lessons begin.

    • If private lessons are discontinued and re-enrollment is needed, the cost to regain skills will be $130 per week for 4 lessons.

03 | Cancellation Policies

  • Private Lessons (Guppy, Otter):

    • Tuition is non-refundable once lessons have started, even if lessons are discontinued mid-session.

    • No refunds or make-up lessons will be provided for missed lessons due to vacation, illness, or other factors.

    • Missing an excessive number of lessons may prevent mastery of the Swim-Float-Swim sequence by the end of the session.

  • Group Classes:

    • Pricing reflects that swimmers may miss up to 20% of classes due to illness, vacations, or other events.

    • Make-up lessons are not guaranteed but may be offered if an open slot is available.

    • If skills regress, additional lessons to regain skills will be provided at no extra cost, provided the child has been continuously enrolled in group classes.

    • If group classes are discontinued, a 30-day notice is required via email at california@mrslondy.com.

    • Clients will still be charged for remaining lessons during the notice period.

04 | Liability and Expectations

  • These lessons are a drowning prevention measure and an added layer of safety but do not guarantee “drown-proofing.” Constant supervision is required at all times.

  • The provider is not liable for any aquatic accidents occurring during or outside of lessons.

  • Parents with children who have special needs should consult with us before enrollment, as additional time may be required to complete the program.